📄 Legal

Terms of Service

Last updated: March 2026  ·  Governing law: Republic of Palau  ·  By using Simpel3D you agree to these terms

Contents

  1. Acceptance of Terms
  2. Description of Service
  3. License Grant
  4. Prohibited Uses
  5. Payment Terms
  6. Disclaimer of Warranties & Liability
  7. Indemnification
  8. Intellectual Property
  9. Copyright / DMCA
  10. Termination
  11. Dispute Resolution & Arbitration
  12. Governing Law
  13. Force Majeure
  14. Changes to Terms
  15. Contact

1. Acceptance of Terms

By accessing or using Simpel3D at simpel3d.com (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not use the Service.

The Service is operated under the trading name Simpel3D. These Terms apply to all users, including free users, paid subscribers, and visitors. Use of the Service constitutes acceptance of the most current version of these Terms.

2. Description of Service

Simpel3D is a browser-based 3D file conversion tool that converts files between formats including STL, OBJ, 3MF, STEP, and IGES. All file processing occurs locally in your browser via WebAssembly. No file data is transmitted to our servers.

3. License Grant

Free Tier

Free users are granted a limited, non-exclusive, non-transferable, revocable license to use Simpel3D for personal, non-commercial purposes only.

Standard Tier ($6.99/mo)

Standard subscribers are granted a limited, non-exclusive, non-transferable license for both personal and commercial purposes, subject to the usage limits of the Standard plan.

Pro Tier ($12.99/mo) and Annual Pro ($99/yr)

Pro subscribers are granted a limited, non-exclusive, non-transferable license for full commercial use within the applicable usage limits.

Day Pass ($1.99)

Day Pass purchasers are granted a 24-hour limited license equivalent to Standard tier commercial use, expiring automatically after 24 hours from the time of purchase.

4. Prohibited Uses

5. Payment Terms

PlanPriceBillingAuto-renew
Standard$6.99/moMonthlyYes
Pro$12.99/moMonthlyYes
Annual Standard$69/yrAnnualYes
Annual Pro$99/yrAnnualYes
Day Pass$1.99One-timeNo

Subscriptions renew automatically at the end of each billing period. You may cancel at any time. Refunds are available within 30 days of purchase for Standard and Pro monthly subscriptions, provided fewer than 3 conversions have been made under the new billing period. Annual plan refunds are available within 30 days of the initial purchase or renewal. Day Pass purchases are non-refundable once the 24-hour access period has begun. To request a refund, contact support@simpel3d.com. Prices shown may be exclusive of VAT — Paddle calculates and collects applicable taxes where required by law.

6. Disclaimer of Warranties & Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SIMPEL3D BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO: FAILED PRINTS, WASTED MATERIALS, DAMAGED PRINTERS OR EQUIPMENT, PROPERTY DAMAGE, PERSONAL INJURY, OR FINANCIAL LOSS — EVEN IF SIMPEL3D HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SIMPEL3D IS NOT RESPONSIBLE FOR THE STRUCTURAL INTEGRITY, MECHANICAL SAFETY, OR PRINTABILITY OF ANY FILE PROCESSED THROUGH THE SERVICE. YOU ARE SOLELY RESPONSIBLE FOR VERIFYING ALL CONVERTED FILES BEFORE USE.

7. Indemnification

You agree to indemnify and hold harmless Simpel3D from and against any claims, damages, losses, liabilities, costs, and expenses arising from your use of the Service, your violation of these Terms, or any files you process through the Service.

8. Intellectual Property

The Simpel3D name, logo, design, and codebase are the intellectual property of the Service operator. You retain all rights to the files you process. We claim no ownership over your input or output files.

9. Copyright / DMCA

Since Simpel3D does not store or host user files, we do not host infringing content. If you believe our Service itself infringes your copyright, contact us at support@simpel3d.com.

10. Termination

We reserve the right to suspend or terminate your access to the Service at any time, without notice, if we believe you have violated these Terms. Sections 6 (Liability), 7 (Indemnification), and 11 (Arbitration) survive termination.

11. Dispute Resolution & Arbitration

YOU AND SIMPEL3D AGREE THAT ANY DISPUTE ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL BE RESOLVED THROUGH BINDING INDIVIDUAL ARBITRATION, NOT IN COURT. YOU WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION.

Before initiating arbitration, you agree to first contact us at support@simpel3d.com and attempt to resolve the dispute informally for at least 30 days.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Palau, without regard to its conflict of law provisions.

13. Force Majeure

Simpel3D shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including acts of God, internet infrastructure failures, CDN outages, or browser vendor policy changes that affect the Service.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify active subscribers of material changes via email. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

15. Contact

[email protected]  ·  We aim to respond within 5 business days